bdjekpot Privacy Policy
Your personal information is completely safe with us. This page clearly explains how bdjekpot collects, uses, and protects your data.
1. Introduction
bdjekpot (referred to as "we", "our", or "the platform") provides a trusted online casino and betting service for users in Bangladesh. We place the highest priority on our users' privacy and are committed to protecting their personal information.
This privacy policy explains how bdjekpot collects your information, the purposes for which it is used, who it is shared with, and how it is kept secure. By using our platform, you are considered to have agreed to this policy.
This policy applies to individuals aged 21 or older who reside in Bangladesh and use bdjekpot's website and services.
2. What Information We Collect
We collect the following types of information as needed to provide our services:
2.1 Registration and Identity Information
- Full name and date of birth
- Valid email address
- Mobile number
- Valid Bangladeshi identification details (such as National ID or passport) — for KYC verification purposes only
2.2 Financial Transaction Information
- bKash, Nagad, Rocket, or Upay account numbers (for deposits and withdrawals)
- Bank account details (for bank transfers)
- Transaction history and amounts
2.3 Technical and Device Information
- IP address and device type
- Browser version and operating system
- Cookie and session data
- Login times and account activity records
2.4 Gaming Activity Information
- Game play history and bet amounts
- Win and loss records
- Bonus claim and usage history
3. Purpose of Using Your Information
bdjekpot uses your personal information only for the following legitimate purposes:
- Account creation, management, and verification (KYC process)
- Processing deposit and withdrawal transactions
- Accurately paying out winnings
- Preventing fraudulent activity and protecting accounts
- Providing customer support (24/7 live chat and email support)
- Ensuring responsible gaming and identifying problematic gaming behaviour
- Informing you about new offers, bonuses, and promotions (with your consent)
- Improving platform quality and resolving technical issues
We never sell your information or transfer it to unauthorised third parties. Protecting your privacy is our primary responsibility.
4. Sharing Information with Third Parties
bdjekpot may share your information with third parties only in the following limited circumstances and subject to conditions:
4.1 Payment Processing Partners
Necessary information is shared with the relevant payment service providers to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers operate under their own privacy policies.
4.2 Game Providers
Game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe process limited information to deliver gaming services. These providers comply with international data protection standards.
4.3 Legal Obligations
Information may be provided in accordance with valid instructions from legal authorities or based on a court order. In such cases, bdjekpot aims to fully comply with the law.
4.4 Technical Service Providers
Limited information may be shared with trusted technical service providers (such as cloud hosting and cybersecurity) under strict confidentiality agreements for the purpose of operating the platform.
5. Cookie Policy
bdjekpot uses cookies on its website. Cookies are small text files stored on your device that help improve the functionality of the website.
5.1 Cookies We Use
- Essential Cookies: Required to maintain login sessions and keep the platform secure.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyse website usage and improve our services.
You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.
6. Data Security Measures
bdjekpot applies industry-standard technologies and practices to protect your information:
- All data transmissions are secured with SSL encryption.
- Sensitive information is stored in encrypted form.
- Two-Factor Authentication is in place.
- Regular security audits and vulnerability assessments are conducted.
- Only trained staff have access to specific data.
- Firewalls and intrusion detection systems remain active at all times.
However, no data transmission over the internet is entirely risk-free. Despite our best efforts, we cannot guarantee one hundred percent security. For this reason, you are advised to keep your account password confidential.
7. Data Retention Period
We retain your information only for as long as necessary:
- Active Account: All information is retained for as long as the account remains active.
- Closed Account: Financial transaction data may be retained for a defined period after account closure for legal purposes.
- Technical Logs: Retained for a limited period for security purposes.
Once the defined retention period ends, we securely delete your information or process it in a way that makes it impossible to identify you from it.
8. Your Rights and Controls
As a user of bdjekpot, you have the following rights over your own information:
- Right to Know: You may request to know what information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your information under certain conditions.
- Right to Restrict Processing: You may object to the use of your information for specific purposes.
- Opt Out of Marketing Communications: You may stop receiving promotional messages at any time.
To exercise these rights, please contact our support team. However, we may be obliged to retain certain information for financial or legal reasons.
9. Protection of Minors
bdjekpot is for individuals aged 21 or older only. We do not knowingly collect any information from minors. If you become aware that a minor has created an account on bdjekpot, please notify our support team immediately. We will arrange to promptly delete that account and its associated information.
10. Policy Changes and Updates
bdjekpot may change or update this privacy policy from time to time. For any significant changes, we will:
- Post a clear notice on the website.
- You may be notified at your registered email address.
- The "Last Updated" date at the top of the policy will be changed.
Continuing to use the platform after a change has been made will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding your data rights in relation to this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Bengali-language support is available 24/7 via direct chat.
Our team will generally try to respond to your request as soon as possible.
Summary: bdjekpot respects your privacy. We collect only the information that is necessary, use SSL encryption, and never sell your data to third parties. You can view, correct, or delete your information at any time.